Management & Leadership

As a specialist provider in the hair and barbering sector The Link Academy have a wide range of qualifications offering short, medium and longer course durations to suit all applicants. All qualifications accredited by recognised awarding bodies such as VTCT, Skillsfirst or TQUK.  and range from Award, Certificate and Diploma sized qualifications at levels 2, 3 and 4.

Effective management and leadership are essential in any business and the skills learned within these courses can be transferred to a range of sectors and job roles. 

Management and Team Leader courses are suitable for all ages and backgrounds. The government have invested in apprenticeships which means regardless of your age you may be able to receive funding to help towards the cost of these qualifications.

Training is at your convenience. Courses are run within our academy, blended online learning or in your workplace.

Entry Requirements

You could get into this job in a number of different ways, like:

  • being promoted from within your department
  • moving from a management job in a related job area
  • from a graduate trainee management scheme
  • from a management apprenticeship scheme

Customer service experience is sometimes more useful than qualifications in retail management.

You could get into this job through an apprenticeship.

Skills Required

  • the ability to lead and motivate a team
  • excellent communication and ‘people’ skills
  • the ability to work under pressure and handle challenging situations
  • confidence, drive and enthusiasm
  • decision-making ability and sense of responsibility
  • the ability to understand and analyse sales figures

What you'll Do

Your main focus will be to improve the commercial performance of the business by increasing its turnover and maximising sales.

Your day-to-day activities may include:

  • managing and motivating teams to increase sales
  • overseeing recruitment and training of staff
  • keeping track of stock and ordering
  • organising sales promotions and in-store events
  • dealing with queries, complaints and feedback from customers
  • analysing sales figures and forecasting future sales
  • maintaining awareness of market trends and monitoring competitors



£20,000 to £30,000

The larger salaries are usually offered by the larger businesses.


£35,000 to £45,000

You may get bonuses and commission for meeting targets.

HIGHLY Experienced

£50,000 to £70,000

These figures are a guide.

Working hours, patterns and environment

You’ll normally work between 37 and 40 hours a week, often including weekends and some evenings.

Career path & progression

With experience you could progress into area or regional management.

You could also move into more specialist areas, like customer service, training and operations management.

Customer Service Apprenticeships:

The Link Academy offer a range of customer service qualifications which can be carried out here in the academy or in your workplace and includes a range of blended online resources.

Course Qualification Level Duration Part/Full Time Application Procedure Cost
Team Leader Apprenticeship TQUK Level 2 Diploma in Team Leading.
Maths and English at appropriate level or equivalent.
2 12 Months Full-time Direct application
Careers/Employer referral.
ESFA or Levy funded
Click for information
Team Leader
Supervisor Apprenticeship
TQUK Level 3 Diploma in Management.
Maths and English or equivalent
3 12 - 18 Months Full-time Direct application
Careers/Employer referral.
ESFA or Levy funded
Click for information
Salon Management VTCT L4 Certificate in salon Management 4 12 - 18 Months Part-time Direct application or referral. £3000
440 GLH
Advanced Techniques & Management Practice in Hairdressing VTCT L4 Diploma in advanced Techniques & Management practice in Hairdressing 4 12 - 18 Months Part-time Direct application or referral. £3000
450 GLH